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Be Kind, Be Helpful

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This is a Topic in Help!

getting to the Forum from Help

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When I’m on the help screen I would love to be able to go back to the Forum easily as sometimes the help I need can be found in the community.

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This is a great suggestion, we’ll look to add a link to the Forum from the Help section – thanks!

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@Karen: I’ve also found it odd that there’s no prominent link to Support (or the Forums) on the main Harvest website (http://www.getharvest.com/) navigation bar (or anywhere else that’s easy to find). When I first started using harvest, it made me feel like there were no support options available. Related to this, I’ve felt that the “Our Community” link on the navigation bar is a bit of a misnomer — really, it’s a bunch of customer quotes and articles. I expected to find resources for community members. I hope this feedback is useful. Thanks.

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@Jim thanks for letting us know, and we’ll certainly be thinking about how to make things more clear. You can reach the help and contact pages from within your Harvest account (via the help button in the upper right corner of each page), but we’ll certainly take this into consideration for future updates to http://www.getharvest.com – thanks for the feedback!

 

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